JQHN's Tales

Saturday, June 24, 2006

What They Say

Earlier this year I was having a difficult time with my job at DDS. It seemed like I could not keep up with my coworkers and as my caseload kept mounting i felt as if I was in over my head. I even came to a point where I was so stressed out that I really just wanted to quit the job. Anyway, through experience and learning from my mistakes, I can now say that I'm starting to get the hang of my job and my performace has greatly improved. Also, it's nice to hear some of the things my supervisors have said about me. Below are some excerpts from e-mails.

This is what one of the medical experts had to say about one of my case write ups.


"We are generally accustomed to not saying anything in an RFC section if there are no limitations.

Sometimes, though, it makes sense to justify WHY thee are no limitations.

You did a great job of this, John, on case XXXXXXX, Section C.

Claimant alleges CTS, and you gave an excellent rationale for why there should correctly be no manipulative limitations.

WD Hakkarinen, MD MC"

or here's what my superviosr had to say in reguards to my caseload

"Excellent. All look like they are moving toward case closure one way or the other. Good job."

and finally here's what my Qualtiy Assurance Specialist had to say

"Your pending looks well attended to. Keep up the good work.
I looked at your overdue follow ups and see that the number is not a true reflection of your actual overdue follow-ups. I see that you have notes on most of them and choose to leave many of them as past due. As long as you have your notes showing the follow ups were done and are still awaiting response, you are fine. It's is obvious that you have some system to remind you of your follow up actions. Work on those claims in the 45-60 day range where you have actions needed but nothing actually pending and your MPT will come down even further. Again, I think you are managing your caseload well. Maybe you may have something to share with the group (other than always being at your desk and working ;) )"

All in all, it looks like I'm doing a good job and I'm really starting to come into my own at my job. Heck, I'm even thinking I'm starting to like the job, but again still keeping in sight what I REALLY want to do. I guess the only thing is that I have to just not let myself get a big head and slack off. I think I've always had a problem of being my own worst enemy and my own worst critic. I tend to feel as if I'm doing horrible at something and then I push myself the extra mile to get the job done correctly etc...... Anyway, I've come a long way since November (when I first started) and I know I've still got MUCH to learn, but I'm just glad I stuck with it and I didn't quit.

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